Here are the support categories we will be offering on mendmypc :

• Hardware - Desktop and Laptop
  
• Networking - Wired and Wireless
• Printing
• Peripheral
• Services
• Software
• Security - Virus, Spyware, Malware and Adware
  
• Storage
• VOIP & Telephony
• Operating Systems - Windows and Mac
• Training
• Wiring and structured cabling

Tickets posted by consumers will be posted under these categories and the associated sub-categories.  Although we will be incorporating tags into the ticketing process, there will still be a need for structured categories.  These categories will remain under review to reflect it's usage by the community.